Refactoring part 2 [W.I.P]
This commit is contained in:
Yehonal
@@ -1,262 +0,0 @@
|
||||
/*
|
||||
* Copyright (C)
|
||||
*
|
||||
* This program is free software; you can redistribute it and/or modify it
|
||||
* under the terms of the GNU General Public License as published by the
|
||||
* Free Software Foundation; either version 2 of the License, or (at your
|
||||
* option) any later version.
|
||||
*
|
||||
* This program is distributed in the hope that it will be useful, but WITHOUT
|
||||
* ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or
|
||||
* FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for
|
||||
* more details.
|
||||
*
|
||||
* You should have received a copy of the GNU General Public License along
|
||||
* with this program. If not, see <http://www.gnu.org/licenses/>.
|
||||
*/
|
||||
|
||||
#ifndef _TICKETMGR_H
|
||||
#define _TICKETMGR_H
|
||||
|
||||
#include <string>
|
||||
#include <ace/Singleton.h>
|
||||
|
||||
#include "ObjectMgr.h"
|
||||
|
||||
class ChatHandler;
|
||||
|
||||
// from blizzard lua
|
||||
enum GMTicketSystemStatus
|
||||
{
|
||||
GMTICKET_QUEUE_STATUS_DISABLED = 0,
|
||||
GMTICKET_QUEUE_STATUS_ENABLED = 1
|
||||
};
|
||||
|
||||
enum GMTicketStatus
|
||||
{
|
||||
GMTICKET_STATUS_HASTEXT = 0x06,
|
||||
GMTICKET_STATUS_DEFAULT = 0x0A
|
||||
};
|
||||
|
||||
enum GMTicketResponse
|
||||
{
|
||||
GMTICKET_RESPONSE_ALREADY_EXIST = 1,
|
||||
GMTICKET_RESPONSE_CREATE_SUCCESS = 2,
|
||||
GMTICKET_RESPONSE_CREATE_ERROR = 3,
|
||||
GMTICKET_RESPONSE_UPDATE_SUCCESS = 4,
|
||||
GMTICKET_RESPONSE_UPDATE_ERROR = 5,
|
||||
GMTICKET_RESPONSE_TICKET_DELETED = 9
|
||||
};
|
||||
|
||||
// from Blizzard LUA:
|
||||
// GMTICKET_ASSIGNEDTOGM_STATUS_NOT_ASSIGNED = 0; -- ticket is not currently assigned to a gm
|
||||
// GMTICKET_ASSIGNEDTOGM_STATUS_ASSIGNED = 1; -- ticket is assigned to a normal gm
|
||||
// GMTICKET_ASSIGNEDTOGM_STATUS_ESCALATED = 2; -- ticket is in the escalation queue
|
||||
// 3 is a custom value and should never actually be sent
|
||||
enum GMTicketEscalationStatus
|
||||
{
|
||||
TICKET_UNASSIGNED = 0,
|
||||
TICKET_ASSIGNED = 1,
|
||||
TICKET_IN_ESCALATION_QUEUE = 2,
|
||||
TICKET_ESCALATED_ASSIGNED = 3
|
||||
};
|
||||
|
||||
// from blizzard lua
|
||||
enum GMTicketOpenedByGMStatus
|
||||
{
|
||||
GMTICKET_OPENEDBYGM_STATUS_NOT_OPENED = 0, // ticket has never been opened by a gm
|
||||
GMTICKET_OPENEDBYGM_STATUS_OPENED = 1 // ticket has been opened by a gm
|
||||
};
|
||||
|
||||
enum LagReportType
|
||||
{
|
||||
LAG_REPORT_TYPE_LOOT = 1,
|
||||
LAG_REPORT_TYPE_AUCTION_HOUSE = 2,
|
||||
LAG_REPORT_TYPE_MAIL = 3,
|
||||
LAG_REPORT_TYPE_CHAT = 4,
|
||||
LAG_REPORT_TYPE_MOVEMENT = 5,
|
||||
LAG_REPORT_TYPE_SPELL = 6
|
||||
};
|
||||
|
||||
enum TicketType
|
||||
{
|
||||
TICKET_TYPE_OPEN = 0,
|
||||
TICKET_TYPE_CLOSED = 1,
|
||||
TICKET_TYPE_CHARACTER_DELETED = 2,
|
||||
};
|
||||
|
||||
class GmTicket
|
||||
{
|
||||
public:
|
||||
GmTicket();
|
||||
GmTicket(Player* player);
|
||||
~GmTicket();
|
||||
|
||||
bool IsClosed() const { return _type != TICKET_TYPE_OPEN; }
|
||||
bool IsCompleted() const { return _completed; }
|
||||
bool IsFromPlayer(uint64 guid) const { return guid == _playerGuid; }
|
||||
bool IsAssigned() const { return _assignedTo != 0; }
|
||||
bool IsAssignedTo(uint64 guid) const { return guid == _assignedTo; }
|
||||
bool IsAssignedNotTo(uint64 guid) const { return IsAssigned() && !IsAssignedTo(guid); }
|
||||
|
||||
uint32 GetId() const { return _id; }
|
||||
Player* GetPlayer() const { return ObjectAccessor::FindPlayerInOrOutOfWorld(_playerGuid); }
|
||||
std::string const& GetPlayerName() const { return _playerName; }
|
||||
std::string const& GetMessage() const { return _message; }
|
||||
Player* GetAssignedPlayer() const { return ObjectAccessor::FindPlayerInOrOutOfWorld(_assignedTo); }
|
||||
uint64 GetAssignedToGUID() const { return _assignedTo; }
|
||||
std::string GetAssignedToName() const
|
||||
{
|
||||
std::string name;
|
||||
// save queries if ticket is not assigned
|
||||
if (_assignedTo)
|
||||
sObjectMgr->GetPlayerNameByGUID(_assignedTo, name);
|
||||
|
||||
return name;
|
||||
}
|
||||
uint64 GetLastModifiedTime() const { return _lastModifiedTime; }
|
||||
GMTicketEscalationStatus GetEscalatedStatus() const { return _escalatedStatus; }
|
||||
|
||||
void SetEscalatedStatus(GMTicketEscalationStatus escalatedStatus) { _escalatedStatus = escalatedStatus; }
|
||||
void SetAssignedTo(uint64 guid, bool isAdmin)
|
||||
{
|
||||
_assignedTo = guid;
|
||||
if (isAdmin && _escalatedStatus == TICKET_IN_ESCALATION_QUEUE)
|
||||
_escalatedStatus = TICKET_ESCALATED_ASSIGNED;
|
||||
else if (_escalatedStatus == TICKET_UNASSIGNED)
|
||||
_escalatedStatus = TICKET_ASSIGNED;
|
||||
}
|
||||
void SetClosedBy(int64 value) { _closedBy = value; _type = TICKET_TYPE_CLOSED; }
|
||||
void SetResolvedBy(int64 value) { _resolvedBy = value; }
|
||||
void SetCompleted() { _completed = true; }
|
||||
void SetMessage(std::string const& message)
|
||||
{
|
||||
_message = message;
|
||||
_lastModifiedTime = uint64(time(NULL));
|
||||
}
|
||||
void SetComment(std::string const& comment) { _comment = comment; }
|
||||
void SetViewed() { _viewed = true; }
|
||||
void SetUnassigned();
|
||||
void SetPosition(uint32 mapId, float x, float y, float z);
|
||||
void SetGmAction(uint32 needResponse, bool needMoreHelp);
|
||||
|
||||
void AppendResponse(std::string const& response) { _response += response; }
|
||||
|
||||
bool LoadFromDB(Field* fields);
|
||||
void SaveToDB(SQLTransaction& trans) const;
|
||||
void DeleteFromDB();
|
||||
|
||||
void WritePacket(WorldPacket& data) const;
|
||||
void SendResponse(WorldSession* session) const;
|
||||
|
||||
void TeleportTo(Player* player) const;
|
||||
std::string FormatMessageString(ChatHandler& handler, bool detailed = false) const;
|
||||
std::string FormatMessageString(ChatHandler& handler, const char* szClosedName, const char* szAssignedToName, const char* szUnassignedName, const char* szDeletedName) const;
|
||||
|
||||
void SetChatLog(std::list<uint32> time, std::string const& log);
|
||||
std::string const& GetChatLog() const { return _chatLog; }
|
||||
|
||||
private:
|
||||
uint32 _id;
|
||||
uint64 _playerGuid;
|
||||
TicketType _type; // 0 = Open, 1 = Closed, 2 = Character deleted
|
||||
std::string _playerName;
|
||||
float _posX;
|
||||
float _posY;
|
||||
float _posZ;
|
||||
uint16 _mapId;
|
||||
std::string _message;
|
||||
uint64 _createTime;
|
||||
uint64 _lastModifiedTime;
|
||||
int64 _closedBy; // 0 = Open or Closed by Console (if type = 1), playerGuid = GM who closed it or player abandoned ticket or read the GM response message.
|
||||
int64 _resolvedBy; // 0 = Open, -1 = Resolved by Console, GM who resolved it by closing or completing the ticket.
|
||||
uint64 _assignedTo;
|
||||
std::string _comment;
|
||||
bool _completed;
|
||||
GMTicketEscalationStatus _escalatedStatus;
|
||||
bool _viewed;
|
||||
bool _needResponse; // TODO: find out the use of this, and then store it in DB
|
||||
bool _needMoreHelp;
|
||||
std::string _response;
|
||||
std::string _chatLog; // No need to store in db, will be refreshed every session client side
|
||||
};
|
||||
typedef std::map<uint32, GmTicket*> GmTicketList;
|
||||
|
||||
class TicketMgr
|
||||
{
|
||||
friend class ACE_Singleton<TicketMgr, ACE_Null_Mutex>;
|
||||
|
||||
private:
|
||||
TicketMgr();
|
||||
~TicketMgr();
|
||||
|
||||
public:
|
||||
void LoadTickets();
|
||||
void LoadSurveys();
|
||||
|
||||
GmTicket* GetTicket(uint32 ticketId)
|
||||
{
|
||||
GmTicketList::iterator itr = _ticketList.find(ticketId);
|
||||
if (itr != _ticketList.end())
|
||||
return itr->second;
|
||||
|
||||
return NULL;
|
||||
}
|
||||
|
||||
GmTicket* GetTicketByPlayer(uint64 playerGuid)
|
||||
{
|
||||
for (GmTicketList::const_iterator itr = _ticketList.begin(); itr != _ticketList.end(); ++itr)
|
||||
if (itr->second && itr->second->IsFromPlayer(playerGuid) && !itr->second->IsClosed())
|
||||
return itr->second;
|
||||
|
||||
return NULL;
|
||||
}
|
||||
|
||||
GmTicket* GetOldestOpenTicket()
|
||||
{
|
||||
for (GmTicketList::const_iterator itr = _ticketList.begin(); itr != _ticketList.end(); ++itr)
|
||||
if (itr->second && !itr->second->IsClosed() && !itr->second->IsCompleted())
|
||||
return itr->second;
|
||||
|
||||
return NULL;
|
||||
}
|
||||
|
||||
void AddTicket(GmTicket* ticket);
|
||||
void CloseTicket(uint32 ticketId, int64 source = -1);
|
||||
void ResolveAndCloseTicket(uint32 ticketId, int64 source); // used when GM resolves a ticket by simply closing it
|
||||
void RemoveTicket(uint32 ticketId);
|
||||
|
||||
bool GetStatus() const { return _status; }
|
||||
void SetStatus(bool status) { _status = status; }
|
||||
|
||||
uint64 GetLastChange() const { return _lastChange; }
|
||||
void UpdateLastChange() { _lastChange = uint64(time(NULL)); }
|
||||
|
||||
uint32 GenerateTicketId() { return ++_lastTicketId; }
|
||||
uint32 GetOpenTicketCount() const { return _openTicketCount; }
|
||||
uint32 GetNextSurveyID() { return ++_lastSurveyId; }
|
||||
|
||||
void Initialize();
|
||||
void ResetTickets();
|
||||
|
||||
void ShowList(ChatHandler& handler, bool onlineOnly) const;
|
||||
void ShowClosedList(ChatHandler& handler) const;
|
||||
void ShowEscalatedList(ChatHandler& handler) const;
|
||||
|
||||
void SendTicket(WorldSession* session, GmTicket* ticket) const;
|
||||
|
||||
protected:
|
||||
void _RemoveTicket(uint32 ticketId, int64 source = -1, bool permanently = false);
|
||||
|
||||
GmTicketList _ticketList;
|
||||
|
||||
bool _status;
|
||||
uint32 _lastTicketId;
|
||||
uint32 _lastSurveyId;
|
||||
uint32 _openTicketCount;
|
||||
uint64 _lastChange;
|
||||
};
|
||||
|
||||
#define sTicketMgr ACE_Singleton<TicketMgr, ACE_Null_Mutex>::instance()
|
||||
|
||||
#endif // _TICKETMGR_H
|
||||
Reference in New Issue
Block a user